FAQ

FREQUENTLY ASKED QUESTIONS:

WE WOULD LOVE FOR YOU TO ENJOY OUR MOSS LYFE PREMIUM SEA MOSS PRODUCTS; HERE ARE SOME FREQUENTLY ASKED QUESTIONS TO KEEP YOU INFORMED ON HOW TO ENJOY THIS WILDCRAFTED SUPER FOOD!

Can I freeze my MOSS LYFE gel?
Yes you can! As long as there is some room in the jar to compensate for expansion in the freezer (sea moss line  1-2 in. from the top) , your premium sea moss gel can last up to 12 months! You can also put the moss gel in a freezer bag of your choice, and reuse the amazing miron MOSS LYFE jar for your dried herbs, teas and other goods that you would like to keep at quality freshness for up to 6 months!
How much MOSS LYFE gel should I use daily?
Added into your daily health regiment, you can use up to 2 tbsp of MOSS LYFE gel in at least 12 fluid ounces of smoothies, juices, teas, and much more!
How long does MOSS LYFE gel last?
Refrigerated, MOSS LYFE gel will stay fresh for up to 6 weeks!
Where does your sea moss come from?
Our sea moss is sustainably sourced and WILDCRAFTED (collected from nature) in St. Lucia.
Is sea moss good for pain?
Indeed! You can apply sea moss gel topically on burns , rashes, and irritated skin, in conjunction with taking it internally you may benefit from its anti-inflammatory properties and immune support!
What if I have a problem with my order?
If you are unhappy with your purchase for any reason, please contact  our Customer Care team at support@officialmosslyfe.com within 7 days of receiving your order.
*** Please note that due to the consumable nature of our products, we do not accept returns or exchanges of any kind.  We are happy to resolve any issues or concerns with a full replacement or refund, if warranted. 
When should I expect my order ?
Orders are shipped within 1-3 business days.  Transit time for USPS Standard/Ground shipping is 2-3 business days.  
***Due to COVID-19 shipping transit times many vary by a day a two depending on your location.
Can I re-use my MOSS LYFE jar?
Yes! In fact, we encourage all of our family living The MOSS LYFE to live a sustainable lifestyle in alignment with nature. That means reusing, repurposing, and recycling things that you consume/buy within your own means. Please be mindful and find a good purpose for your MOSS LYFE jar when you are finished with the moss gel,  besides the trash or overwhelmed  recycling centers. These jars are top quality and will keep your dried herbs, teas or goods at maximum potency and freshness for up to 6 months by filtering out degrading UV rays and sealing air tight! Check out our MOSS BLOG for a little more info on these indigo miron jars!